“If you can’t measure it, then you can’t improve it.”
All operations within the contract need to be measurable, recorded and monitored. Whilst this should be completed by the operational team, the checking and auditing of these processes is required. This will ensure that they continue to meet all contractual and statutory requirements.
The monitoring and auditing of any service can only be undertaken when clear budgets, benchmarks and contractual parameters are in place. This is both relevant to inhouse and contracted out operations. The audit format, content and regularity will vary dependant on the client requirements.
Catering Performance – Do you solve problems or ensure that they don’t happen in the first place?
By having a regular schedule of auditing and monitoring, our clients can be confident that the performance of their catering team is optimised and performing to the relevant standards. Catering Consultancy Bureau’s consultants will provide the professional eyes needed to assist in the forestalling of any unexpected and possibly costly problems.
Our track record demonstrates that when we have audited a catering operation, costs, standards and quality aspects all improve.
We have an on-line portal that enables our clients to review and share the audit results with chosen members of their organisation. This is particularly valuable for clients who are responsible for group business and want to see all relevant site results in one place.
Catering Consultancy Bureau – Your Trusted Partner
